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5

these guys were great. The did the work in a blink and for half the amount the dealership quoted me. I highly recommend them.

5

They go the extra mile when servicing your car.

5

5

2

What I can say is they seem to be nice and friendly, but I probably wouldn't bring my car back. I came in for an alignment, as my car was drifting to one side and I noticed my tire had uneven wear. I made an appointment and took it in. Waited and watched as they drove my car to "test" the work they had done multiple times. When they were finally finished with all that and I waited patiently they told me they couldn't fix the alignment issue. The tech told me I needed new struts, mounts, control arms, etc...and then to have ANOTHER alignment done, at Cost. Like if there was all that going on, why even try to perform the alignment and not just let me know if the issues that needed to be fixed before trying. Even so why try and charge for the alignment a second time!? It should have never been attempted in the first place with over worn components that they knew needed replacing. Unfortunately that isn't a level of integrity I can deal with, my standards are higher than that. At least at the dealership they will fix any faults they make and give you a free loaner.

5

5

Always great service provided by the crew at Auto Extreme! Friendly Honest Timely are a few of things that are appreciated. Adrian kept us informed while our 2 vehicles were in getting the service they both needed. Volkswagon and BMW. We never second guess coming here for our car needs! Thank you!

2

Worst oil change experience I've ever had. At Auto Extreme the mechanic didn't tighten the oil plug resulting in a big puddle of oil on my garage floor and undercarriage of my vehicle. The owner took care of the car issue and offered to clean my garage floor with some oversized shop towels but I declined his offer. I was disappointed that he didn't offer to have my garage floor professionally cleaned. It would take more than shop towels to restore the garage floor. Paul at the front desk is not professional and has a bad attitude. While waiting for the oil change I asked him how much it would cost to replace the air filter and he wouldn't tell me until the work on the car was completed. I asked again trying to explain why I asked and he said he didn't need to know about my personal situation. I also observed Paul using his foot to push the car doors open when exiting them. I noticed scuff marks on the interior drivers door a few days later. I should have brought up Pauls unprofessionalism to the owner but I was mostly concerned about the oil leak at the time ( however it is worth noting in this review). The owner seems to be a good business man and that fact brough this review up to 2 stars. But unfortunately he has personnel problems and Pauls unprofessionalism has been mentioned in prior reviews going several years back yet he was still at the front desk when I went there. I do not recommend Auto Extreme.

Hello LP can you please contact the shop on Monday? We cannot tell by your initials who you are. Paul has not worked for us for over a year now. We want to make sure to address the issues and figure out when this happened. Thank you.

- Auto Xtreme Service
5

Very informative and great customer service. They diagnosed the issues with our car and were able to fix it and get it back on the road in a timely manner.

5