I left a review after my last visit to Auto Xtreme which was not very warm and fuzzy. I was not happy at all. To his credit the owner of the facility, Dave, called me up to discuss the experience and what went wrong. It seems there was some miscommunication on what needed to be done and how everything was handled. He asked for another opportunity and after 10 months, I took him up on it. This experience was much different. I found everyone to be very knowlegeable and professional. I actually learned some pointers on the vehical. I almost regret leaving my last review as I might have let my anger get the best of me. But as the situation is: if I hadn't left the review, the owner would not have called me and I simply would not have ever gone back or recommended the company. I would recommend this company now to anyone needing service on a Mercedes.