Logan and his team were incredibly professional and efficient! Logan sent me a report of my vehicle letting me know what was great and what needed immediate attention. The Scott’s Auto team was never pushy and didn’t try to up sell me. I highly recommend their service and will definitely be back! Thanks to everyone at Scott’s Auto for an amazing customer service experience!
Lorie Hoag Avatar
Lorie Hoag
4/08/2024
Logan was amazing and trustworthy! Scott’s is the place for any vehicle repairs and maintenance.
H&H Ventures Limited Avatar
H&H Ventures Limited
4/08/2024
Great service and staff very knowledgeable. Recommend to all I talk to
Marcel Lemire Avatar
Marcel Lemire
4/08/2024
Awsome place never thought my car would be this great!
spam sumb Avatar
spam sumb
4/08/2024
Great job got me in in 2 days.
michael roby Avatar
michael roby
4/08/2024
They did a great job in communicating and educating. They were able to diagnose recommend without any pressure and very professional understanding. They were able to service my Porsche Cayenne and satisfied with the service would highly recommend.
Elliott Chee Avatar
Elliott Chee
4/08/2024
I had a great experience. Did a great job diagnosing the problem and fixing it. Honest and communicative. Thanks Brian and Allen. And everyone else I dealt with.
Justin Grace Avatar
Justin Grace
4/08/2024
Super nice and really flexible. I had an emergency and they understood and helped so much I’m so thankful for them. They are fast and reliable!!
Amaya Daniels Avatar
Amaya Daniels
4/07/2024
I switched from Firestone to a place closer to my side of town. The team at Scott’s was courteous and professional; they kept me updated on repairs promptly. Service Writer Ashley was friendly and made me feel very welcome. I was driven home in a courtesy shuttle and offered a pickup. They explained the cost of the work after the inspection and before they started, and my final cost was less than what they quoted. I will certainly go back.
Jeff Marlette Avatar
Jeff Marlette
4/07/2024
Great customer service and everyone is very nice. Justin was very helpful in explaining what they found in the 360 inspection. I really like how they break everything down and add prices. Very pleased with my experience there. Will definitely be going back.
Stacy Baumgartner Avatar
Stacy Baumgartner
4/07/2024
Great and reliable shop! I've had to take my car in last-minute for repairs and Scott's gets the job done commonly the same or next day. They don't upsell or overcharge either, in my opinion. The curtesy ride after dropping off my car is amazing feature of the shop as well. Highly recommend.
Mackenzie Hopkins Avatar
Mackenzie Hopkins
4/07/2024
Listened to what I had to say and did what I asked, no over selling Or pushy
Mitchell Gronenthal Avatar
Mitchell Gronenthal
4/07/2024
It has been great working with Skyler as always, and to have my Ford F150 serviced there.
Walter Santistevan Avatar
Walter Santistevan
4/06/2024
As a woman, auto shops can be intimidating and confusing, but not at Scott’s! They are kind and patient with me and explain the costs and benefits before performing any service. I always leave learning something new and feel safe and secure bringing my vehicles here.
Victoria Leonard Avatar
Victoria Leonard
4/06/2024
The staff was super friendly and explained the discovered problems in a way I could understand. Will definitely be doing business with them again! 😌
Natasha Coe Avatar
Natasha Coe
4/06/2024
We trust Scott’s Auto! Friendly, great communication through the process and they do go above and beyond. We appreciate having a trustworthy and local automotive center.
Kristy Weaver Avatar
Kristy Weaver
4/05/2024
Very polite and considerate with my concerns
mike highfill Avatar
mike highfill
4/05/2024
Love this place - I always know I will get quality work!
Hannah Finch Avatar
Hannah Finch
4/05/2024
I appreciate the people at this shop, especially Matt and Justin. There is no attempt to upsell. They just tell you what showed up in the inspection. On time and I'm still happy with the work they did last year as well as this week.
Ellen O'Donnell Avatar
Ellen O'Donnell
4/04/2024
First time for oil change service. Very pleased so far.
Tony Palella Avatar
Tony Palella
4/04/2024
I was out of town, in a hurry and in a rental car when I had a issue. Brian and Austin were professional and friendly. They got my rental car fixed for me in 10 minutes. I can't express how amazing they were and what an amazing professional service I received! Thank you for helping me when I was in need. Your wonderful and professional services calmed me down in a stressful situation!!!
Nicole Miller Avatar
Nicole Miller
4/04/2024
Good experience amazing crew
Manchester United Avatar
Manchester United
4/04/2024
Scott's kept me up to date on what was needed and was very professional.
Bill Tarvin Avatar
Bill Tarvin
4/03/2024
Great service, friendly staff!
Donna Zero Avatar
Donna Zero
4/03/2024
Kyle was amazing! He was upfront with the cost, and he went out of his way to find parts for my old vehicle
Brenda Mosak Avatar
Brenda Mosak
4/01/2024
Very friendly staff and affordable! Will definitely be back!
Cj Jaenke Avatar
Cj Jaenke
4/01/2024
Very pleasant, attentive, and professional
Brent Ehlers Avatar
Brent Ehlers
4/01/2024
Worked me in to meet my needs, I very much appreciate Their response.
Jim Cochran Avatar
Jim Cochran
4/01/2024
I got a great deal on tires and had the front end aligned. They were unable to do the alignment because they said the upper and lower ball joints were too worn to adjust. They also said the only other thing their inspection found was that the rear brakes were really worn out. They gave me a quote but there was no pressure to use them. I do most of my own work on vehicles so i ordered the parts and replaced them myself. They were absolutely correct in their diagnosis. The upper ball joints were badly worn and the rear brakes were too. After I got everything replaced they got me in the next day to align the front end to keep from wearing the new tires and the truck drives SOOO much better now! Thanks to Logan for his help in getting me a great deal on the tires and all his help along the way. I will definitely be a return customer!
Scott Pickett Avatar
Scott Pickett
4/01/2024
Scott’s is fantastic.
Monique B Avatar
Monique B
4/01/2024
While driving north on I-25 I had the bad luck to hit a small piece of furniture that fell off a pickup in front of me. The right front corner of my vehicle was badly damaged with a loose wire dangling but it seemed to still drive ok. I looked online and found Scott’s Fort Collins Automotive. I called and talked to David, wanting someone to check it out and make sure it was safe for me to continue my 3-day trip. He was super nice and told me to bring it right in. When I got there, Marty helped me. He checked everything out and refastened what was left of the protective shields in front of the wheel. After assuring me it was safe to drive, he refused to take any money for his time and expertise. I have never had such a wonderful experience at any auto repair place - so very professional and helpful and NICE! Just wish I lived closer to them as they would be my new go-to mechanics. Definitely check them out!!!
Caitlyn Bryan Avatar
Caitlyn Bryan
4/01/2024
I couldn’t have been more pleased with the service I got. I unfortunately had a couple of medical appointments that I had scheduled the same day as my service. And an employee there offered to take me to them. Awesome people at Scott’s and great service. Thank you so much.
Linda Davis Avatar
Linda Davis
4/01/2024
Scitt's was recommended to me for an oil change. They did everything needed and recommended other issues with a 6 page report with photos. This is not Jiffy Lube. The front staff was so personable and the waiting area was the best I've been in. I walked through the space to tip my mechanic. It was a woman. I'm told 3 of their techs are women. Love it! The entire place floor to ceiling was immaculate. Very impressed and pleased.
Linda Kleiman Avatar
Linda Kleiman
4/01/2024
Quick and great help! Thank you Logan and Raul
Matthew Cory Hibbert Avatar
Matthew Cory Hibbert
3/31/2024
Terrific service! Friendly, competent staff, excellent communication including detailed service needs via email or text and a free Iber to get me home. I’m really impressed by this business and certainly will tell my friends about it.
Shari Boggess Avatar
Shari Boggess
3/30/2024
Everything went well and as expected.
steve roberson Avatar
steve roberson
3/30/2024
I had a starting, and oil problem with my kia truck got it dropped off at Scott's auto Peoria and they told me what was wrong had it fix right away and the price was amazing I will be coming back
samantha johnson Avatar
samantha johnson
3/29/2024
Purchased new tires at Scott's. Very pleased with service and price.
Gail May Avatar
Gail May
3/29/2024
I am first a time customer at Scott's Automotive, here in Montrose, Co.
They turn a good wrench and stand by their work. In the short time I waited in the lobby, I enjoyed the privilege of watching these fellas conduct business. I left with a proper front end alignment and a perspective adjustment in customer service (at no extra charge). I observed them interact with people in the manner which I would want my grandma treated. It sure is easy to do business with a shop like this.
P.S.
The shuttle service sure does take the inconvince out of scheduling auto repairs.
Brian Offutt Avatar
Brian Offutt
3/28/2024
Very good experience. Prompt, comparable prices. Friendly Manager on duty.
Ken Frideres Avatar
Ken Frideres
3/28/2024
The staff are awesome and the service was great.
gail nixon Avatar
gail nixon
3/28/2024
Outstanding new auto shop in AJ. The service advisers Drea and Connor were very Profesional. The quality of service was top level. Strongly reccomend this shop.
5 star
Brian Craig Keith Avatar
Brian Craig Keith
3/28/2024
I would recommend Scott's auto repair. They were great. Took pictures of the things I would need done in the future. That was very helpful to actually see what they were talking about. I will be using them in the future.
Karen Chaney Avatar
Karen Chaney
3/27/2024
Great service from the moment I walked in the doors. I loved that they not only address the issue I went in for but also made suggestions for repairs in the future. The email I received was detailed and included photos of the current repairs and ones need in the near future.
Dawn Avatar
Dawn
3/26/2024
Exceptional service and the personal touch is super friendly. Definitely recommend!
Christina B Avatar
Christina B
3/26/2024
We recently switched to Scott's due to location and their high google reviews online. They are super thorough, staff is outstanding and although they are not the cheapest shop around, you really get what you pay for. We have been really happy with their service so far and would absolutely recommend them to anyone looking for a reputable shop!
Andrew Chung Avatar
Andrew Chung
3/26/2024
Great people and good service.
Edward Lopez Avatar
Edward Lopez
3/26/2024
Good overall service. Nice to get a ride back and forth to work. Was done on time. The wiper blades are not very good, so I’ll have to take them back and get other ones.
Ted Luther Avatar
Ted Luther
3/25/2024
Very friendly and got my car fixed in a timely manner. Will be a regular customer from now on for any car needs.
Jacolyn Lee Avatar
Jacolyn Lee
3/25/2024
I've worked with this team several times before and this was the first time I had to do anything outside of regular maintenance/inspections and they knocked it out of the park. Car broke down super last minute, they got it in pronto, replaced the alternator immediately, put in a new battery, communicated clearly the whole time, you just can't beat it. I never have anything good to say about these types of businesses but I trust Scott's and recommend them to anyone with a Honda like me.
Daniel Kading Avatar
Daniel Kading
3/25/2024
Scott’s Auto is a great company! Marty helped me the whole time and always listened well about issues my van was experiencing. Extensive work was done on my van and Scott’s offered rides and loaner vehicles for me to use in the meantime. They even gave me a $50 coupon to put towards my repairs. I am converted to a Scott’s customer for life. Thanks for always working hard!! 🙂
Shannon Golding Avatar
Shannon Golding
3/25/2024
Just moved to the area and was looking for a local shop like I had back home. I’ve taken both cars here and have been really pleased with the service. The free shuttle service also makes it convenient and helpful and is a great service. Everyone was friendly and work was done in a timely manner. I’ll be back.
Jill Johnson Avatar
Jill Johnson
3/25/2024
Harper was able to get me in immediately and my brakes issue was fixed same day. Very professional and courteous!
Jason Sanchez Avatar
Jason Sanchez
3/24/2024
The people there were very professional let me know what was going on and if anything was wrong they told me right away I give them a 5star berry berry berry good automotive company 👍🏻👍🏻
Jessica Norris Avatar
Jessica Norris
3/19/2024
We were first of all impressed at the cleanliness of the business. Then we were taken care of by Justin. He was kind, respectful and patient. He explained everything that was needed to be fixed and answered all of our questions. What is usually an anxiety filled task was not our experience here. They will be our forever auto repair store.
Judy Prevedel Avatar
Judy Prevedel
3/19/2024
I’ve been going to Scott’s for about two years with two different vehicles and Scott’s has always been extremely helpful. The people at the front desk are great at explaining their recommendations and the communication throughout every process has been exceptional. Every time I left, I felt confident about the work they did. I’d highly recommend them to anyone
Peter Cole Aaskov Avatar
Peter Cole Aaskov
3/19/2024
Always appreciate the information and reports that Scott’s give me! The pictures and breakdown are always so helpful. I do not know much about cars, but Scott’s allows me to get a general understanding of the work that needs to be done. However, they never force me into getting unnecessary work done. It’s easy to feel taken advantage of when it comes to auto repair companies, but with Scott’s, I have never felt this way. I truly enjoy all their suggestions, reports and help!
Savannah Bauknecht Avatar
Savannah Bauknecht
3/19/2024
The staff is knowledgeable, professional and above all, kind. I won’t go anywhere else.👍🏻
Joanne Parsons Avatar
Joanne Parsons
3/19/2024
Professional customer service and repair work. I will be back!
Bradley Sandelin Avatar
Bradley Sandelin
3/19/2024
great service ! My Cayman was in for new CV axels. New assemblies would have cost $2K each, Malia found a shop that could rebuild mine for under $1k each. Malia kept me informed with pricing and schedule. I recommend this shop.
David Bald Avatar
David Bald
3/18/2024
As always, the crew at Scott’s was super helpful and insightful, and Sharon took great care of me with the shuttle service to make sure I got where I needed to be. Thank you!!
Hunter Edberg Avatar
Hunter Edberg
3/18/2024
Very personal and helpful. We were getting ready to make a long trip across the country and they inspected the vehicle front to back, changed my oil with tire rotation. Even gave me a ride home while they were working. Will be taking my vehicles here from now on.
Dylan Searle Avatar
Dylan Searle
3/18/2024
Always happy with Scott's Auto. Fast, friendly and fair service.
Dawn Spiker Avatar
Dawn Spiker
3/18/2024
We're always happy with the service at Scott's. They get us in right away and charge reasonable rates. They don't try to upsell us and are honest. One time they recommended we get rid of one of our cars because a really expensive repair was likely in the following year. I'd give 5 stars, but sometimes the communication is uneven depending on who is at the reception desk. The head person handling the case for each repair (this last time it was Marty) is always great.
Stephani Schupbach Avatar
Stephani Schupbach
3/18/2024
Malia as a service advisor was very knowledgeable and helpful 👍. Highly recommend both her and the the shop for repairs and service.
Fred Donnell Avatar
Fred Donnell
3/16/2024
Everyone at Scott’s was amazing. Matt made sure I had a loaner car and made sure to communicate through the entire process. Thanks guys!
Kandi Raybold Avatar
Kandi Raybold
3/12/2024
Got a tire rotation and inspection before a road trip. 36 point inspection is other pictures. Very affordable and thorough. Marty was awesome and will definitely bring my vehicles back for any services they might need in the future.
Alex Ainsworth Avatar
Alex Ainsworth
3/11/2024
Have been there once myslef and a few times helping friends pick up their cars. The emoloyees are polite seem to know what they are talking about and seem to be fair. You don't ask for much more then that when it comes to auto repair.
Vlad Drac Avatar
Vlad Drac
3/11/2024
I had a great experience at Scott’s Automotive (Fort Collins) and will definitely return for future service. I originally came to Scott’s for a second opinion on a dealership’s recommended repair for a “significant oil leak”. Both David (service advisor) and Justin (service tech) took the time to determine the actual necessary repairs. I felt Justin went above and beyond by cleaning off the oil from the underside of my car so the actual site of the leak could be determined, and the leak was much smaller than the “significant leak” warning from the dealership. David & Justin made sure it was fixed quickly and correctly. They were honest, upfront and answered all my questions. I will definitely be back to Scott’s for future service and would recommend them to anyone looking for an honest and competent auto shop.
Laura Hansen Avatar
Laura Hansen
3/11/2024
Excellent service Scott's got my car in and completed work by lunch time. Kept me informed from start to finish.
Larry Van Dyke Avatar
Larry Van Dyke
3/11/2024
I had some work done out of town and the work was done incorrectly with the wrong parts. I am so glad I ended up at Scott’s because they were wonderful to work with. They worked me in to diagnose what needed to be dealt with ordered the parts, and then worked me in again to fix it. It was all done, efficiently, professionally, and with good communication. Shout out to Justin, Bravo, Calar and Matt for your service! The shop itself is clean with nice amenities, drinks, coffee, etc. I will be returning for future work!
Lindsey Brown Avatar
Lindsey Brown
3/09/2024
First time using Scott's Loveland Auto and was impressed from the initial phone call to picking up my car. I have owned the car for 20 years and have always used the service departments of Toyota dealers. They did one of the most extensive checks of my car and gave me honest advice of what was needed and what could be done later. I appreciate their friendly and professional support. I'll definitely go back for future service needs.
Terry Baldino Avatar
Terry Baldino
3/09/2024
Second time coming to Scott’s, first time at the Loveland location and they were amazing! Everyone was so friendly and provided outstanding service to myself and vehicle! Would highly recommend coming here for your oil changes! 😊
Cheyenne Maldonado Avatar
Cheyenne Maldonado
3/09/2024
Always polite and professional.
Joan Feist Avatar
Joan Feist
3/09/2024
Scott is the great place to get your vehicle fixed. They're quick. They're tentative in pantheon to detail customer service out of this world friendly.
Travis Eastburn Avatar
Travis Eastburn
3/09/2024
I had a unique incident that damaged my car-- called Scott's up and they were able to get me in for a diagnostic exam a few days later. They were so communicative, polite and informative about what was wrong with my car. I never felt pressured to spend additional money on things like I have at other mechanics and their prices were fair/communicated beforehand. Now that I've been to Scott's, I wouldn't take my car anywhere else! Thanks so much all--especially Matt for helping us out! 🙂
Lynzy Morrison Avatar
Lynzy Morrison
3/09/2024
Excellent service and attention to detail. From the service writer to the technicians, “Scott’s” provided meticulous care to my vehicle. I requested a bumper to bumper inspection, and an oil service. The entire inspection and service were clearly documented with photos, and explained in detail. The prices are fair, and quickly completed the tasks. I will return to Scott’s with all my vehicles.
J Esquibel Avatar
J Esquibel
3/09/2024
Staff was very professional throughout the entire process, I never felt disrespected as a female bringing in a vehicle for repair. I appreciated photos of what needed replaced and the report of suggested maintenance.
Vona Stegmann Avatar
Vona Stegmann
3/09/2024
Thank you for your help Justin,Calar,Bravo, sure do appreciate it. Thanks Dale Jefferson
Dale Jefferson Avatar
Dale Jefferson
3/09/2024
The Scott’s Team in Loveland is without a doubt the most thorough and thoughtful shop team I have ever worked with. I have been working with a variety of shops over the last 30 years and I am so grateful I chose Scott’s for my automotive needs. Last week it came to my attention that my locking lug nut key had gone missing. I contacted Scott’s for assistance identifying how to go about a replacement locking lug socket. Within a days time, Scott’s received a new set of locking nuts and a new socket key to replace the ones that were literally locked on my car. This small issue meant I couldn’t rotate my tires, couldn’t change my brake pads, couldn’t get my tire off if I got a flat. Scott’s always focuses on customer safety and made sure I wouldn't be caught in a hard situation. A special shout out to Matt for hooking me up with this solution to a minor but highly impactful problem. You rock brother. Keep up the great work everyone. Scott’s will always be my go to call for anything automotive related. Thanks again!!
Chris Cassidy Avatar
Chris Cassidy
3/09/2024
I took my car in for an oil change and standard 5k mi inspection and Matt gave a thorough list of all the maintenance concerns on my car, quotes, and suggestions for all of it. He was also super understanding when I changed my mind about replacing my serpentine belt and wanting to space out some of my repairs. I never felt pressured or rushed to do more work on my car and he took the time to help me understand my maintenance concerns and potential timeline. As a woman with a backyard mechanic boyfriend and brother who was a former shop mechanic, it was so supportive to have Matt understand that I wanted to check his suggestions with my brother's and my partner's knowledge. I will definitely be coming back to get some of my larger repairs done.
Stephany Subdiaz Avatar
Stephany Subdiaz
3/09/2024
New in town, needed advise on a running light and a reverse light. Matt and company were very pleasant and informative. He replaced the reverse light for free and advised I need diagnostics for the running light. He seemed upfront & they have best guarantee in the business!
Robert Acevedo Avatar
Robert Acevedo
3/09/2024
Great customer service every time. Marty and Sharon were especially helpful!
Louise Ansell Avatar
Louise Ansell
3/08/2024
Very Friendly
will hiett Avatar
will hiett
3/08/2024
Took my girlfriend’s car to get an oil change for Valentine’s Day and they were very detailed in their report! Not a bad price with the coupon I had . Also special shout out to Sharon the shuttle driver. She was very kind, welcoming, and gave me a couple air fresheners for the car. Well rounded experience. Car was pulled right up to the door ready to just jump in a drive off.
Matthew Terrazas Avatar
Matthew Terrazas
3/08/2024
A nice experience
joshua anderson Avatar
joshua anderson
3/08/2024
A previous repair shop worked on my truck and caused it to misfire. Scott’s Auto fixed my truck right the first time! I’ll definitely be back here for any of my other repairs. Kassie is an awesome advisor. 🙂
eric r Avatar
eric r
3/08/2024
Great Service.
Alan Wendt Avatar
Alan Wendt
3/08/2024
Great service!
Joey Gilliam Avatar
Joey Gilliam
3/08/2024
Sharon was amazing so kind and loved chatting with her. Scott’s has great service all around!
Kaitlyn Nolan Avatar
Kaitlyn Nolan
3/08/2024
Marty was very patient and attentive to our needs with our Chrysler 300. I am trusting our daughters 2012 Dodge Journey with Scott's primarily due to the way Marty is working with us in the repair of this vehicle, which has some special needs, as well.
Ed Rarden Avatar
Ed Rarden
3/08/2024
I had a great experience with getting my car serviced here. It was really convenient to have access to a loaner car while mine was being worked on. Thank you so much!
Chino K Avatar
Chino K
3/08/2024
I love bringing my car and my son's car here. They always take good care of your vehicle and work with you on payments options and appointments.
Mauro Trujillo Avatar
Mauro Trujillo
3/08/2024
Excellent service. Thanks Scott's Auto!
T. Carter Avatar
T. Carter
3/08/2024
I needed a shuttle ride back to my house while they worked on my car, Sharon dropped me off, and pick me up and she was incredibly friendly and wonderful to talk to. She made the ride really enjoyable! What an amazing asset to the team!
Halley Smith Avatar
Halley Smith
3/08/2024
The service at Scott’s is great! From the prompt and safe shuttle service they provide to the services purchased- all meets or exceeds high expectations. Special shout out to Sharon and Sebastian for outstanding service. The entire team always makes you feel appreciated.
John Dempsey Avatar
John Dempsey
3/08/2024
Communicative and adhere to high standards of service
Thomas R Avatar
Thomas R
3/08/2024
I’ve taken my truck to both northern Colorado locations and have never had any issues. This location is able to typically get me in much sooner which is awesome. They don’t ever push any services unless it’s absolutely necessary. I also want to shout out Sharon, who drives the shuttle van. I’ve rode with her multiple times now and she always has a positive attitude and smile on her face. Which is important when you’re about to pay x amount of money on your vehicle to be serviced/repaired. She’s part of the face of the company and she represents it so well!
Macy Murray Avatar
Macy Murray
3/08/2024
Kelsey and Dave were both very helpful and gave me excellent customer service. My concerns were addressed quickly and solutions were communicated clearly. Staff was also very pleasant during the whole experience.
Cooper Exley Avatar
Cooper Exley
3/08/2024
Sharon is my new BFF!
Anna Saathoff Avatar
Anna Saathoff
3/08/2024
Detailed & thorough free inspection with oil change. Inexpensive using coupon and done in under two hours. Inspection included measuring brake pad wear (that required wheel removal), tire wear, air filters, fluids, CV boots & seal. A lot of other shops just do fluids. Scott's also provided instant estimate of needed repair costs. Your detection of leaky seal was spot-on, the dealer replaced for free (under warranty).
Madstrk G Avatar
Madstrk G
3/08/2024
Sharon and Marty are the best! Good conversation and lots of help when you need it.
Liesche Avatar
Liesche
3/08/2024
It is so helpful to have access to transportation while my car is at Scott’s. My driver, Sharon was friendly , prompt and helped ease my day. Thanks!
Sharon Weaver Avatar
Sharon Weaver
3/08/2024
They were very helpful, trustworthy and they did a great job! I will be using Scott's Fort Collins Auto for as long as I'm in Fort Collins!
Ben Love Avatar
Ben Love
3/08/2024
I had a great experience with Scott’s! My car began overheating and they were able to get my car in the same day and provided me with a loaner car until the issue was fixed. A few other places in town would not let me bring my car in when I called, so I was grateful for Scott’s. I will definitely be using them in the future for all of my maintenance!
Savannah Starkey Avatar
Savannah Starkey
3/08/2024
So far, so good. This was our first time going to Scott's Auto. We always try to support local businesses. This time we had an oil change and tire rotation. This is the first place that when advertising an oil change for stated amount on their coupon, actually honored the price, and didn't up charge because we own a truck!!! Cudos to them! They were timely and friendly. They diagnosed a couple of issues that need to be taken care of. We will most likely go back once we get an estimate of charges. I would recommend giving them a try. Hard to find good/honest auto mechanics!
Anna Ricci Avatar
Anna Ricci
3/08/2024
I recently switched mechanics and I've been pleased with Scott's. They're friendly, professional, and fairly easy to make appointments with. No scare tactics here, just quality service and a low-key atmosphere. It's refreshing. The shuttle service is helpful too. Update: I've been taking my car to Scott's for about three years now, and I continue to be impressed with their services. Sebastian and Sharon in particular have been excellent to work with, and my car is running just great. Thanks y'all!
Michael Young Avatar
Michael Young
3/08/2024
Emails received from staff were very informative.
Sol Padilla Avatar
Sol Padilla
3/08/2024
Great experience and Sharon is a great shuttle driver.
Julie Schochet Avatar
Julie Schochet
3/08/2024
Good fast service, friendly people, fair prices.
Scott Anderson Avatar
Scott Anderson
3/08/2024
They go above and beyond!! Will highly recommend to the public. Very nice and polite staff.
Austin Campbell Avatar
Austin Campbell
3/08/2024
We contacted Scott's based on information about their expertise with Nissan cars. Our driver side window had stopped working. The clarity of communication and follow up was outstanding. I appreciated the report on the overall service needs. I think we will be using Scott's to service our cars in the future.
Michael Still Avatar
Michael Still
3/08/2024
My first encounter was with Chris. She was very helpful in resolving what we thought was going to be an issue but was rather a misunderstanding. She did so professionally and in a timely fashion. That then moved me to take my car here again for the brakes, new rotors, brake fluid change. She offered a loaner but due to a back issue I asked if she had a taller car I could use...She offered to reschedule so I could use the jeep. Also I asked be able to see the car on the rack so I could see work done at end of job. No problem! Everyone was helpful and I didn't feel like I was a bother or that they had anything to hide. AND I found out that if you have a Costco card this Shop offers 15% off with its partnership of Costco. So I had a great job done and even BEFORE Costco discount they were the most reasonable with a 5 year warranty! 🙏👌And I had priced 4 other shops😱 I found my shop!👍
B.L. BROWNFIELD Avatar
B.L. BROWNFIELD
3/08/2024
Quick turnaround And explained everything to me very clearly! Marty was fantastic!
Saben Fletcher Avatar
Saben Fletcher
3/08/2024
Sharon and Sebastian have taken great care of me and my car!
Marilyn Votaw Avatar
Marilyn Votaw
3/08/2024
Sharon was a great driver and very nice to talk to.
MrJohnqua Avatar
MrJohnqua
3/08/2024
My first time having an oil change done there. Everything was great and Ricky was so nice and helpful. I will definitely go back.
Donna S Avatar
Donna S
3/08/2024
Folks were nice and knowledgeable. Sharon with the shuttle service was very personable and nice to talk to.
Nate de la Montanya Avatar
Nate de la Montanya
3/08/2024
I needed to take the shuttle from Scott's Automotive home and back with Sharon. She's very friendly and was able to pick me up at the time convenient for me. I appreciated the shuttle service with Sharon.
Michelle Dragan Avatar
Michelle Dragan
3/08/2024
Professional team , friendly and over the top helpful. Will come back again
margie laws Avatar
margie laws
2/09/2024
The service crew did a really good job diagnosing the problem with my vehicle. I had it towed to another shop, however because of a previous water pump repair that my alternate mechanic had done several years ago. I would definitely recommend Scott’s as a reliable mechanic.
Lee Anthony Avatar
Lee Anthony
2/09/2024
Justin helped me fix a puncture in my tire at no cost. I've been going to Scott's for years and love their timing, transparency and customer service!
Christy Thiel Avatar
Christy Thiel
2/09/2024
Fantastic service and customer service. Will definitely return for future services in the near future.
Bob Gates Avatar
Bob Gates
2/09/2024
You got me in & out in the amount of time you told me on the phone. Since I had another appointment right after that, it was greatly appreciated!!
rick bradley Avatar
rick bradley
2/09/2024
Great and detailed service.
Carter Rowley Avatar
Carter Rowley
2/09/2024
Great mechanics and Customer service. Mathew and Kevin were professional and knowledgeable. Scott's Loveland Auto isthe ONLY place I'll take my Jeep
Britt Kendrick Avatar
Britt Kendrick
2/09/2024
Personable, courteous & thorough, but not pushy.
Jaclyn Shearer Avatar
Jaclyn Shearer
2/09/2024
Awesome place. Highly recommend Scott’s. Professional staff and accommodating. Five star group.
Grins for Greg Avatar
Grins for Greg
2/09/2024
Scott's performed extensive maintenance on my 2006 Ford Explorer, replacing valve gaskets, catalytic converters and surrounding parts. Work done was thorough, timely, and the fuel mixing and idle improvements made my vehicle drove noticeably smoother. Justin went out of his way to ensure we had a reliable loaner vehicle across two weeks of service. Appreciate their very thorough diagnostics, and yet they do not pressure you to address every single issue if it can safely wait.
Michael DiSibio Avatar
Michael DiSibio
2/09/2024
Kind, knowledgeable and patient. They took the time to make sure that I understood what was involved with the repair and the state of maintenance necessary to maintain my vehicle. Courtesy vehicle available that took me to work and was there to pick me up and bring me back later when my car was fixed the timely manner. You said an appointment. There is an appointment. Their word is good.
Craig Cartner Avatar
Craig Cartner
2/09/2024
After the techs at Scott's thoroughly looked over my old car that had been sitting a while. They informed me that the car in question was not worth the work needed to put it on the road they even helped me find a buyer for my car eliminating all stresses and worry about the situation I was in I will return to them anytime I need my vehicles worked on thank you Scott's guys!!
Carl Denton Avatar
Carl Denton
2/09/2024
Great communication. Exceeded expectations on estimated time to complete work. Helped troubleshoot problems and solutions with me rather than telling me what work needed to be done. They gave me options and recommendations for future service with zero upsale pressure.
Patrick Gaines Avatar
Patrick Gaines
2/09/2024
Very polite and professional. Did a diagnostic and let me know what we needed done even sent pictures. They were right in the same price range as what we paid before for the same fix on the other side.
Cinda Hartman Avatar
Cinda Hartman
2/09/2024
Great and easygoing experience. Had my truck towed in bad fuel pump, never been replaced after 24years it went out. David my service advisor was on top of things reaching out with updates. Great overall service do recommend!
Josue ORTIZ-GARCIA Avatar
Josue ORTIZ-GARCIA
2/08/2024
Quick service, friendly employees, and a free loaner car, recently got a decarbonization, multiple fluids replaced, and new spark plugs, the work was done in a day and you can even set up pickup/drop off outside of their office hours.
Jared Wright Avatar
Jared Wright
2/08/2024
Excellent service quick response team was very helpful. Sharon communicated excellently on timing and transport Van was sorted out in a timely manner and overall very happy with the results.
Jesse Ferreira Avatar
Jesse Ferreira
2/08/2024
Did a good job checking out a used car that I was thinking about buying. And got it done in the timeframe they told me. Good people skills, too.
Barry Harber Avatar
Barry Harber
2/08/2024
Awesome job. Friendly and professional. Jim was very professional and I enjoyed the conversation during the drives. A pleasure to work with.
Jeff Braley Avatar
Jeff Braley
2/08/2024
Everyone at Scott's Auto was so helpful. Their service was thorough and professional. In addition, they answered my questions without making me feel ignorant, which I really appreciated. I will definitely be returning.
Colleen Conrad Avatar
Colleen Conrad
2/08/2024
Scott’s is always prompt and helpful. I got a ride to and from work for the day. Thank you for keeping my car safe on the road
Vanessa Kersten Avatar
Vanessa Kersten
2/08/2024
Great all around skills in Sharon. The best person I have newly met in Colorado in a very long time!
Stephen Barrett Avatar
Stephen Barrett
2/08/2024
Brought my vehicle in for a second opinion on an issue that the dealer said needed immediate attention. Logan was awesome as was everyone in the office area! They confirmed the issue(s), gave an estimate and went over each item thoroughly and made sure I understood everything before I left. They have a shuttle type service that picked me up and brought me back too. This second opinion was at no cost to me which is great since I'm on a limited income. I'll be getting the work done here.
Tanya McCandlish Avatar
Tanya McCandlish
2/08/2024
Overall good experience and plan to return. They were professional, polite, and communicative. Would recommend.
Hillarie Koenig Avatar
Hillarie Koenig
2/08/2024
Great customer service wonderful shop. Highly recommended. People are very professional and know what they’re doing.
C bryngelson Avatar
C bryngelson
2/08/2024
Scott's aligned my car after I purchased new tires elsewhere. It was completed within the time projected, for a reasonable price, and they also did a thorough inspection. I waited while the work was done, but I saw that a shuttle driver was taking other clients to their destinations. I observed the courteous service everyone was receiving, and I believe I've found a competent and honest shop!
C M Avatar
C M
2/08/2024
the absolute sweetest company !
Naovye Schmidt Avatar
Naovye Schmidt
2/08/2024
Amazing experience with the whole team, they all went above and beyond, especially the shuttle ride with Sharon! Will definitely be coming back 🙂
Mac Clapp Avatar
Mac Clapp
2/08/2024
I LOVE SCOTT'S!!!!!! Everyone here is so so kind and truly cares about you and your car. Every time I've had to bring my car in, they are more than accommodating especially when it comes to price and loaner cars! I ❤️ Scott's forever and ever, amen.
Sierra Dunn Avatar
Sierra Dunn
2/08/2024
Scott’s automotive is the best in the business! I had my car towed to Houska first and they told me it would cost $1000 to do a diagnostic! Then if if they found the problem it would be another $500 or more fix:( a friend suggested I try Scott’s. I had it towed to them, they found the small issue upon initial inspection, fixed it within a day and it cost me $190!!!! Love and appreciate you guys soooo much!! Definitely sending all business your way!
Ian Warsteane Avatar
Ian Warsteane
2/08/2024
Markley wanted to charge me 3 times what Scott’s did!! David was awesome helping me. Had issues with emissions and he was really helpful and upfront. I had to use a loaner car which made my life much easier! First time using them and they def earned my repeat business!
Jim Mclean Avatar
Jim Mclean
2/08/2024