Cross
5

5

The crew is friendly, helpful, and always do their best to be timely ! I feel confident bringing my mini to them , and enjoy dealing with the folks working there!

5

5

This was my first visit to this service facility. Made the appointment and I believe I spoke with Houston who mentioned they had a 1st time customer coupon for an oil change which I requested. Made the appt. and they sent a reminder text to confirm the day of which was a good reminder. The facility is exceptionally clean. The service was completed as stated and it was very reasonable in comparison to the Mercedes dealerships. There was recommendations for other items that may need attention but no pressure. The people are very courteous. An amazing experience. Found a good reputable service facility for German made vehicles. Will definitely return for any future issues on the SLK350 AMG.

5

5

5

Auto Xtreme found an issue that was covered by an extended Mercedes Benz warranty. The brought my car to the dealer, coordinated repairs, and called me when it was done. Their maintenance service has always been top notch.

5

Always the best. Great service and great value!!

3

Engine light came on after an oil/filter change but they did run a diagnostics and eventually the light went off. They did explain that the sensor may be wearing out so now I know what to keep my eyes open for. I didn't give a "five star" rating as the first time I took the car in Paul did forget about me. But most of all I was disturbed that COVID protocols were not followed. Example: not all customers wore a mask, no signage that a mask needed to be worn, service techs did not wear a mask (nor did Paul even though he had one "sort of" on his face), car was not wiped down when it was brought out. Having said this, once COVID is over I would take my vehicle back.

5

Excellent service always!

Always a pleasure to see you Joe! See you next time with your Mini Cooper and stay safe!

- Auto Xtreme Service